How Do I Request a Pharmacy Change?
Sometimes after your request for a prescription has been approved, you find that you need to change the pharmacy to a different location. Push Health makes it easy to request your prescription be sent to a new pharmacy! You are able to request a one-time change in pharmacy directly from your Push Health profile.
First, you’ll need to log into your account dashboard with your email and password at the link below:
https://www.pushhealth.com/users/login
After signing in and selecting your patient profile, you should see a screen that looks like this:
Click on My Chart to view your recently approved prescription. The newest prescription should be open for you to review and look similar to the following screen:
From here you’ll want to click Request Pharmacy Change, where you will be taken to the screen below:
Enter the zipcode of the pharmacy you wish to use and click Search. This should give you a list of pharmacies to choose from:
Now you can select the pharmacy you want to send your prescription to. After choosing your pharmacy, select the reason for the change of pharmacy and press Next. You will then be asked to confirm the Pharmacy Change Request by pressing Send.
And that’s it! Your request to change the pharmacy will be sent to the Healthcare Provider that approved your prescription. You will be notified once the prescription has been sent to the new pharmacy. If your request is denied, a notification will be shown on your dashboard and in your chart.
If you do not see the option to request a pharmacy change you will need to message your Healthcare Provider directly.